Frequently asked questions
Do you take returns/exchanges?
Because each earring is handmade and the money is being donated directly to our featured charity, I unfortunately am not able to accept returns or exchanges. However, I'm always open to discussing this further. If the pieces arrive broken or you are unsatisfied, please reach out and we will find a resolution!
How long does shipping take?
Earrings will be shipped out within 15-20 business days of placing your order. As each item is handmade and made-to-order, production time of creating the piece is allocated within this timeframe. Your item will be created within 7 days, then mailed out through USPS. If you would like expedited processing and shipping, please email me and I'm happy to try to accomodate your request!
Are all of the items made my Taylor?
Yes! I make all of the items by hand to order. Because I am self-taught (thank you Youtube!) and am fairly new at this process, please allow for some differences.
$30 is a lot for earrings - do you have anything that is cheaper?
I completely understand that everyone's financial situations are different right now and I am more than happy to work with you to find a solution that works for both you and me. The cost of the earrings is $30 because I'm hoping to raise as much money for charity as possible. However, if this doesn't work for you, reach out and let's chat!
Where are the proceeds being donated?
Our featured charity is A Long Walk Home, an organization that empowers young artists and activists to end violence against all girls and women, while advocating for racial and gender equity in schools, communities, and our country-at-large.